Need help? Get Support Here

Our Process

How we make it happen

Getting Started Questionnaire

To make the most of our initial discovery call together we need to get caught up with where you are up to, what it is you are looking for and what you want to achieve. So that, on the call, we can deep dive into the juicy stuff. To do that we have a quick questionnaire (only takes a few minutes I promise) on our Getting Started Page Here.

Discovery call

This confidential, no obligation session is designed for us to gain a deeper understanding of you and your business. We'll talk about your ideal customer, what they want, your products/services, your goals and how they can best be achieved. It's where we get to know each other to determine if we are a good fit and get clear on the details of what's important to you.

Detailed Quotation

Surprises in the form of presents wrapped with a bow are great. Surprises that cost extra money aren't. That's why we provide a detailed quotation before starting your website and this, in turn, becomes the binding contract we can both refer back to at any time. By being clear up front it makes the whole website process much easier for everyone.

Design, Build, Content

This is where the rubber hits the road. While we roll up our sleeves and get busy completing the design of the front end and the complicated functionality of the back-end of your new website. You get to provide the images, products, and copy to make your site all yours. Then review what we have done. Don't worry though, we have a process in place to make this part easy for you too.

Website Launch

Once all the content and design is in place and you are happy for your new site to go live we then take your website through our comprehensive 51 point Go Live checklist to make sure all the features and functionality are working correctly. Once it has the tick of approval, your new website is launched onto the world wide web and you can begin to use it to promote your business. Exciting times!

Website Care Plans

The final step, that we feel is super important, is what happens after your new website goes live. Most web designers have vanished by this stage but because we are passionate about online marketing (not just websites), we have created a carefully curated selection of Website Care Plans to support you on the journey of using your website to grow your business. You can check these out here.